Low Country Grit Shipping and Tracking Policy
At Low Country Grit, we strive to provide a seamless and efficient shipping experience for our customers. Please review our shipping and tracking policy to understand how we handle orders, shipping times, and tracking details.
Order Processing
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Orders are processed within 1-3 business days from the date of purchase, excluding weekends and holidays.
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You will receive a confirmation email with your order details once your order has been successfully placed.
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If there are any issues with your order, such as out-of-stock items or address verification, you will be notified promptly.
Shipping Methods & Estimated Delivery
We offer the following shipping options:
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Standard Shipping (5-7 business days) – Flat rate shipping for all domestic orders.
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Expedited Shipping (2-3 business days) – Available at an additional cost.
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Overnight Shipping (1 business day) – Orders must be placed before 12 PM EST for same-day processing.
Note: Delivery times may vary based on location, carrier delays, or unforeseen circumstances beyond our control.
Shipping Costs
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Standard shipping fees are calculated at checkout based on order size and destination.
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Free standard shipping is available on orders over $99 (U.S. only).
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Expedited and overnight shipping costs vary and will be displayed at checkout.
Order Tracking
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Once your order has shipped, you will receive a shipping confirmation email with a tracking number from that shipping carrier.
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You can track your order using the tracking link provided in your email or by logging into your Low Country Grit account.
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If you do not receive a tracking number within three business days, please contact us for assistance.
Lost, Stolen, or Delayed Shipments
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Low Country Grit is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
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If your package is delayed beyond the estimated delivery date, please check the tracking details for updates or contact the shipping carrier.
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If your package is lost in transit, please contact our customer service team, and we will work with the carrier to resolve the issue.
Address Changes & Order Modifications
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Once an order has been placed, we are unable to make changes to the shipping address.
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If you notice an error in your address, please contact us immediately. If your order has not been shipped, we will attempt to update it.
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We cannot reroute packages once they have been shipped.
For any further questions or assistance with your shipment, please contact info@lowcountrygrit.com. We appreciate your support and look forward to serving you!
